It Came from the P.U.G.: The Teacher

It Came from the P.U.G.: The Teacher

We’ve all been in this situation at least once. You get the queue for the LFD to pop, hit the button and are invited to a group that is already in progress. You see them corpse running back to the instance without even the first boss down. What do you do? Do you bail, leaving them at the mercy of the LFD tool to find another healer while you just eat the 15 minute timer on the queue? Do you ask what happened and then if you don’t like the answer bounce? Maybe you roll your sleeves up and try to get them through the dungeon?

I’m sure you’ve all heard the saying “Give a man a fish, and he will eat for a day. Teach a man to fish and he will eat for ever.” or a similar saying. I find the statement to be true in just about anything, granted that the “man” actually wants to learn to “fish”. For our purposes “man” is players and “fish” are instances. For me, I’m a teacher by nature. Honestly I am. I like giving knowledge and helping people out. That’s one of the main reasons I got into blogging in the first place 4 years ago, every person I help I count as a victory.

Almost a week  ago I was running a random heroic with my friend Hod (fun fact: In norse mythology, Hod is the son of Odin. A blind god who accidentally killed his brother Balder after being tricked by Loki), and we zoned into Throne of Tides already in progress. three out of the four bosses had been defeated with only the last event left to handle. The group we joined had a mage, a hunter and a boomkin all from the same guild. Now, on vent me and Hod both say at the about the same time “this is either going to be bad, or good”. We buck up, and the mage asks if we know the fight. I tell him yes, and that I’ve done it many times. The mage says something along the lines of “thank god, because we don’t” and then asks if I can explain the fight to him and the others. They listen and we attempted the encounter.

First try went well, but we did wipe when DPS got split. We made it back in and I asked if it would help if I marked the adds to kill for them. They said yes, so I broke out the old marking addon and went to town. The event went without a hitch and all three of our puggers got their heroic Throne of Tides achievement. We cheered for them and congratulated them and they thanks us in return. We parted ways, and off I went to do dailies until the reset. It was a good example of a group of players actually wanting to learn the encounter and be better. A few nights later roughly around the same time I do my random LFD queue and I wind up grouped with the mage from that Throne of Tides random. He’s happy to see me and thanks me again for taking the time to explain the fight. He tells me his group never wiped on it again, and since then he’s helped a few people understand how to do the encounter. I’m really quite happy about this and I hope that we start to see more and more of this happen. People asking questions, learning and then passing that knowledge on.

Now this doesn’t always work, the person after all has to be open to the idea of help or suggestion. That same night I re-queued at the daily switch over with two guildies. We get the Lost city of Tol’vir. In the group is a shadow priest and a ret paladin who have never been to the instance before. Before the tank can even set marks and hand out cc assignments, they dive headfirst into the first pack of mobs they see and die. We zone out, wait for the reset and zone back in. I ask them if they’ve been here before and both admit that it is their first heroic. I explain the importance of CC in a heroic now, and that they can’t just pull like it’s Wrath anymore.

I’m honestly quite nice about it. Their response is to ignore that and dive right back in. This time the tank joins us zoning out, we wait for the reset and I try to explain again.This time they flat out say that they aren’t going to listen to me and “only bads need CC, a real pro healer and tank can handle this.” At that point I feel I have no other option but to kick them, because otherwise they’re just going to waste everyone’s time with their refusal to listen, and learn.

It never hurts to take a few seconds and talk to your group. In Wrath, Matt and I both had experiences where a “good group” went in, did their jobs, and left after saying something like “good run” but pretty much nothing else. There was little to no communication during those runs, and I think that is something that still carried over now in Cataclysm with the LFD tool. I think players like to come across as confident and knowing what they are doing, for fear of being removed from the group if they don’t.  So the morale of the story is, be the one that breaks the ice, you may be able to help a new player out and make your runs a lot smoother, and you may just help improve the overall quality of the LFD groups you get as more players are educated quicker on what is going on.

So what do you think? Have you had any experiences similar to this?

About Lodur

Lodur is the right hand shaman to Matticus on World of Matticus, and a recruiting officer of Conquest and Co-Host of For the Lore podcast. Read more of his works at WoW Insider.

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  1. […] See also this post by Lodur on World of Matticus.  Following the advice from that post (and my own advice) might have […]