3 Points of Effective Raid Communication

This is a guest post by Blacksen of Blacksen’s End. Rumor has it this raid leader likes to play funky motivational music before every raid. Don’t forget to check out his blog!

Communication in raids has always been important. For most guilds, this means using some form of voice communication. Several fights require that all raiders are able to hear their raid leader and then make a tactical response. You need to hear about tank swaps on Festergut, Putricide, and Sindragosa. You need to hear requests for tanking cooldowns. You need to hear sudden tactic changes as the fight is moving. You need to hear your other healers when they’re debuffed on Sindragosa. The list goes on and on… Regardless of the fight, really, communication is a key element to successful end-game raiding.

I’ve struggled with communication at several points throughout my raiding career. A lot of guilds pitch that they "want someone who will talk on vent," but the reality is that communication can be intimidating for members, especially if they’re new. For raid leaders, it is essential to communicate effectively with your raid. I’ve found that effective communication made the difference between a wipe and a kill on several occasions.

What to Communicate

What to communicate can be a challenge for a lot of guilds. Whenever anyone says something on vent, be it the raid leader or some key members, the main goal is to have it invoke a significant and positive response. Simply put, you want things said during a boss encounter to evoke a response. Conversely, things that aren’t going to evoke much of a response shouldn’t be said on vent.

Bad example: Don’t call out inhales on Festergut. Very few people will respond (at most, 1-2).
Good example: Calling out tank changes on Festergut. Not only do your tank healers respond, but your hunters and rogues will also switch their misdirect targets.

Bad example: Don’t call out “run-out” after the pull-in on Sindragosa. By the time you say that and it’s both heard and processed by your raiders, the damage will have already been done – your raiders are either already running or already dead.
Good example: Calling out "pull-in soon, get ready to run out" on Sindragosa. Players who would have been tunnel-visioning are made more aware that they’re about to need to turn their camera and run.

Plan it out

Plan out what you’re going to communicate before the fight. One of my most common mistakes as a raid leader is not planning out communication before the pull. In the past, I’ve had an expectation that everyone will know what to communicate, and that’s all we need. With every new fight, however, I find something that’s not really obvious but probably should be communicated. Tell people before the pull exactly when they should talk on vent.

One thing that a lot of people can struggle with is balancing specific calls with general calls. Whenever you’re making a raid call, you need to know when to specify something and when to speak generally.

Bad example: Tanks asking "can I get a cooldown?" The term "cooldown" is too broad. Does intervene count as a cooldown? Raid-Wall? Guardian Spirit? Pain Suppression? Which cooldown do you actually want? The raid needs to specifically know. Asking for just a “cooldown” could result in getting multiple cooldowns wasted by stacking on top of each other.
Good example: Tank asking “can I get Guardian Spirit?” Now we know which cooldown you specifically want.

Bad example: On the Lich King’s Valk’yrs, it would be bad to say "I need a backup stun.” This risks random stuns getting thrown out on all the Valk’yrs by random people. We need to know which Valk’yr needs the stun, and who you want to execute it.
Good example: Saying “Thine, backup on Square.” Thine, a specific raid member, now knows that he needs to execute a backup stun on square.

Specific raid calls are another area in which raid leaders risk becoming unclear. In some cases, it’s better to speak generally rather being specific.

Bad example: Saying “Blistering Cold soon” on Sindragosa. This tells us nothing about the response or how most raiders conceptualize the pull-in.
Good example: Saying “Get ready to run out” on Sindragosa. This tells us what’s about to happen and the needed response.

Bad example: When an aura mastery is needed, it’s pretty cluttering to say “Warel, use aura mastery shadow.” Most of the time, it’s obvious which aura mastery is needed.
Good example: On phase 3 of Professor Putricide, all I need to say is “Warel, go” and he takes care of the rest.

Consistency

Be consistent with raid calls. While a lot of my friends have joked about how I sounded like a broken record player, the fact is that consistent calls lead to a consistent response.

Bad example: On Heroic Lich King, saying "Shadow Trap Ranged" followed by "Trap on healers plus ranged." Each call requires processing – your raiders can’t build an association between the phrase and the response.
Good example: On the Lich King, saying “Necrotic Plague in 3” every single time necrotic plague is about to be cast. This instantly prompts your members to be aware and ready for the impending debuff.

Lastly, let’s talk about how raiders should communicate. Getting raiders to communicate the way you want can be very difficult, but once they get into the loop of things, most of them will execute everything great. The most important concept of raider communication is telling us what needs to happen, not what already happened.

Bad example: On the Lich King, a disc priest calling out “I’m picked up” generally doesn’t mean anything. It requires your raiders to connect “disc priest is picked up” to “oh, this infest is going to be bad.”
Good example: Saying “Watch Infest.” Now all of your raiders immediately know the consequences of you being in a Valk’yr.

Bad example: On Sindragosa, having a healer say "I’m Unchained" means nothing. This requires all other healers to know everyone else’s healer assignment.
Good example: Saying "Watch Group 4" gives us information. Now all healers know the consequence of you being unchained: group 4 needs more healing.

Bad example: Saying “Oh S***” on any fight. Random expletives don’t give us any information and just put people on edge. We need real responses with real information.

Note: Matt is extremely guilty of this. Don’t do it.

Your raiders will also thank you if you tell them exactly what you want said. Tell them the exact phrasing you want. This will lead to a more consistent environment and thus more consistent responses. It takes the burden off of individual raiders for coming up with what you want said, and will likely make them very happy.

Nearly every hardmode raiding guild has a vent atmosphere during fights. If you find yourself wiping due to seemingly random things, see if communication has an answer. Communication is generally an easy problem to address as it has very little to do with tactics or individual skill, but more preparation and consistency. You can sometimes beat the more challenging elements of a fight just by clearer and regular communication

Shadowmourne: What do you do with Vanity?

We completed out first Shadowmourne tonight. Fifty (the guy who we gave it to) literally leapt out of his chair and did a lap around his front lawn screaming. Everyone gathered up in front of Darion and watched the 30 seconds or so of RP. Then we took the first step of starting work on the second Shadowmourne with another shard.

And I fear the most difficult decision will come soon when we take down Arthas this week.

Reins of the Crimson Deathcharger
Muradin’s Favor
Jaina’s Locket
Tabard of the Lightbringer
Sylvanas’ Music Box

Several of these items will come from the Unsealed Chest when it is looted. There are two ways we can approach this:

Reward it

Randomly distribute them to our veteran players as a reward and as thanks for getting the group this far. These guys (and girls) have earned it. Everyone that’s contributed to our progression past or present helped make it possible.

Sell it

There is another option. It would be to sell some of these items and place the funds into the bank. On Ner’Zhul, it is not uncommon for the mount to go in excess of 100k. The trinkets will probably fetch 40k-50k gold if not higher. A couple hundred thousand here, a couple hundred thousand there, and pretty soon we’re talking real money.

What would the money be used for?

It would essentially bootstrap this guild into Cataclysm.

1: Professions leveling – Dedicated augments or crafters can utilize some of the gold to power their professions to maximum level so we can gain access to the gear and the enchants or gems quicker. Every item we craft means 1 less item we have to depend on RNG for when we begin raiding operations.

2: Consumables – We wouldn’t have to worry about flasks or consumables for a long time. We can simply purchase the necessary herbs and pump out our own without having to rely on donations of time or money as much.

3: Repairs – On progression nights, we can toggle this on to help cushion the blow of repairs. I’ve seen what a single night of repairs will cost the guild and I had to shut it off because we couldn’t sustain those kinds of costs.

Our current reserves are fair. We have a little over 70k gold from donations and selling of BoEs and other items in the books. No matter what happens, I anticipate there will be some disgruntling. Not everyone’s going to be happy and I’m going to have to prepare for the worse case scenario no matter what decision I make.

I may offer it to guildies first and give them a first crack at purchasing before opening it to the general public.

I had to field several concerns expressed by players on how this gold could help our guild in the present? I told them straight up that it wouldn’t be used immediately. It would be placed in our vaults until the expansion arrives. I’ve stated my commitment for Cataclysm. This guild, this blog and myself aren’t going anywhere.

Of course, things might change. I might meet some incredibly hot young woman at school or something.

But let’s get real.

Assuming you were in my position, what would you do?

The Beta Experience So Far

*Some light Cataclysm spoilers are in the post*

I’ve been spending a lot of time in the beta recently in between raids. A lot of peole ask me “Why? Don’t want you want to enjoy the experience when its all polished and stuff?” Yes and no. I plan to rocket my Priest to 85. That’s a directive I’ve issued to the guild. We’ll begin raiding operations the moment we have the man power to do so. For the most part, everyone’s bought into that idea. I’m taking the time right now in the beta to explore the world and try out different quests and really take in the sights. For me, the game has always started at the end. The levels in between were just a means to it. But with so many changes I noticed when flying around, I’m going to have to level at least 1 alt to see what’s been happening to the world.

Andorhal a three way between Scourge, Undead, and Alliance forces? Hogger in Stockades? Alliance offensive in Southern Barrens? What’s going on here!?

I want to talk about beta testing for a moment.

I think there are different categories of beta testers. Some like to sit in a city, and cast spells over and over to make sure it functionally works.  Others prefer to fly around all over the landscape and note any rocks that don’t seem to fit or waterfalls that disappear into open air. Players like me prefer to actually do stuff in a practical environment where all these skills can be applied. And others like to wipe repeatedly to test out new boss mechanics. Each person has their own specialty and preference. So if you have access to beta, don’t waste it please. There are a large number of people I know that want to get in and want to help prepare the game for launch. Play the game and send in some feedback. It kills me when I find out about people with beta access who only log in once or twice, complain about its incompleteness, then never go back in again.

If anyone has a spare key, I know a certain Priest from wow.com who would love to test numbers while standing in a capital city.

Chakra

I had a few people inquire as to my thoughts regarding on Chakra.

In a word, I like it.

I hope this iteration of it makes it through until release. If you’re not quite sure about it yet, I encourage you to check out Derevka’s post and his video:

Conceptually I understand it. For me right now, the difficulty lies in executing. I’ve been working on getting into 5 mans and attempting to try different specs and cast sequences. More thought on Cataclysm healing will come later though. I’m going to record a few videos myself healing in the beta and provide commentary while doing so.

It’s a definite unique addition to our class and I hope to master it and share the details with you (to at least help ease the transition process).

If you’re curious about the new Holy Word: Chastise and how it interacts with Chakra, I shot a brief video of my own here:

State of healing

Heal, the spell, needs to work. I feel like I’m doing this handicapped.

Still not sold on the whole DPS and heal mechanic. I have enough mental bandwidth to do one or the other really well, but not both. The game needs to slow down a lot before that can happen. This is coming from a guy who’s played his share of RTS’s and FPS’s and has been able to “read” the play and make the appropriate responses to the situations at hand.

The typical situation I’m encountering in a 5 man goes something like this:

Group has taken half damage.
Tank is continually taking damage.
Matt’s mana is less than 30% and will be empty within the next 20 or so seconds at the rate of consumption.
Do I DPS and utilize those mana returning talents? Or do I drop the quick or group wide heals to bring everyone else back to full and sink my mana even further?

For me, the latter will always take priority. I am watching mana a lot closer than usual. I can’t help but think that if Heal were to hit for the appropriate amount, I’d have a different read. I’m still falling back to Flash Heal or Greater Heal as my answers to the time vs efficiency deal.

I can’t say I’ve ever chosen to use my DPS options. Ever. My job in the game right now is to heal. Its what I chose. I like having the option to chip in on DPS once in a while if I can afford to, but I should not have to rely on DPSing in order to carry out my role as a healer.

Current Legendaries Don’t Count?

I’m wearing a sad face.

The guild rewards you guys are seeing in game are not hooked up yet. Guild rewards have 3 requirements that must be be met before you can use them. First and foremost, they must be unlocked via a guild achievement. Let’s just say, that for example, you need to complete the new guild achievement "We are Legendary" in order to unlock the Dark Phoenix. That achievement requires the guild to gain access to all 6 legendary weapons currently available in the game. (note that all guild achievements start on Cataclysm launch, so anything you have now will not matter, it must be done with your guild after launch)

Source

It appears my Val’anyr will not count towards that guild achievement. I wonder if it’s because of a technical implementation or what? I understand that players come and go. I’m aware that guilds will rise and fall. Is that alone a valid reason to punish the guilds who are still around who have legitimately worked hard on current content (when its relevant) to earn those weapons?

The Wrath weapons had quests related to it. It would seem easy to simply do a check to see if that player had the quest complete. Otherwise, an inventory check might be needed for older weapons like War Glaives or Thoridal.

Getting Val’anyr took us about 6 months from start to finish. We’re very close to finishing our first Shadowmourne (7 shards away). Knowing that we have to go back and redo or reclear most of the older instances for it even though we already have some of them just so that it counts seems odd to me.

Or maybe there will be 6 new legendary weapons added in Cataclysm.

Or perhaps We Are Legendary won’t end up being an actual guild achievement, but more of a Feat of Strength.

Your thoughts?

Midnight Monday Musings: the Summer Edition

Clock just turned 12 AM out here in the west coast. Finished a roller coaster of an ICC 25 run. We were short 1 DPS tonight and opted to nail ToGC. We were subsequently rewarded with a Solace and a Death’s Verdict. The two back to back Vortexes on the 4th and 5th special abilities really did a number on 4 of the 5 groups in the raid. But we managed to squeak through in the end.

The blog

First, I want to say thank you.

Thank you for continuing to come and read what’s on the blog after three years.

Yeah, it’s been that long. Many of the people I knew as bloggers have moved on from the game or from blogging entirely. There is a high turnover when it comes to WoW bloggers unfortunately. I wish I had the energy and the time to actively go out to the newer ones and say hi, and welcome.

You can bet I’ll continue to blog from here onward. I may be slow at updating at the moment, but someone has to help contribute to the all the Cataclysm stuff in the future. I’m also working on a bunch of behind the scenes stuff. You’ll see it when its all ready.

The raid

Tonight’s raid felt like a slight setback for me. We were putting in a lot of hours into Sindragosa hard mode on 25. Most of the time on Thursday was spent getting an understanding of the different phases and making minor adjustments to positions. It appeared that we would have been able to continually get her into phase 3. It just seemed like we had a regression night. Ice Blocks were broken too early. Inability to hide behind tombs and getting destroyed by bombs. Players weren’t properly getting rid of Unchained Magic before getting pulled in. Ran phase 3 tombs to the wrong side or not fast enough. It seemed a little more chaotic and uncontrolled. I had to do everything in my power to try to keep the team settled and calm. I don’t get mad at the players, but I do get frustrated at the situations.

The senior staff have been utilizing spreadsheets to keep a careful eye on cause of wipes. An encounter like this greatly magnifies what players can do and what players can’t do. We note what happened, which players involved, and how many times. It’s our hope we can notice and trends or patterns and take necessary steps to address it, even if it means replacing players.

To be fair, we’ve only invested 4 hours so far. We’ll see how it goes. Telling players to take a seat never comes easy for me and I suspect it never will.

The wipes were offset by one of the most hilarious moments in the guild though. On Lich King, we’re on the final phase and we’re going back and forth from one side of the platform to the other. All of a sudden I hear a frantic call on vent:

“Taunt! TAUNT! I FELL OFF THE LEDGE!”

Yeah.

Our tank who was on Lich King backed right up over the ledge and fell off. Luckily our off tank was quick on the ball and grabbed him before he could cause any other damage. He died moments later.

But once we hit that 10%, everyone started laughing and choking. The good thing is that I’ll probably never get made fun of for fat fingering Mana Burn on Instructor Razuvious instead of Mind Control (and yeah, I cost us that Immortal run :\).

The guild and me

I’ve re-learned an incredibly valuable lesson over the past few months. Not everyone is going to fit into every guild. I did a particular strong job of making our loot system known to potential players and turning people away who didn’t quite fit what I was looking for. But it wasn’t until the departure of two players did I begin to question myself and my abilities. I spent a good week having a heart to heart talk with as many raiders and players in the guild as possible. My questions all involved:

• Why are you here?
• Are you happy here?
• Do you have any issues with the way me or my officers are running things?
• What do you plan to do in Cataclysm? Explore free agency or stay? Everyone’s contract ends when the expansion is out and is up for renewal.

The answers were resoundingly positive.

When I realized that the 25+ group of raiders had no issues, were committed, and were happy being here, I ultimately concluded that there wasn’t a major problem at all. In fact, it was simply a culture clash and a significant difference of opinion. After that, the choice was made to let them go. I figured they wouldn’t be happy here and that’s the last thing I want.

Since then, I’ve started undergoing chemistry checks with new players who get into the guild. Week 1 is to see how they mesh with everyone in the guild. The trial period isn’t just for us to see if we like them, but it’s also there to see if they like us. I’ve been a bit a bit more aggressive when it comes to cuts after week 1. If I get numerous complaints from other raiders, I’ll generally cut them. It’s not a good idea to have a person in the guild where no one gets along with them.

That’s just a complete personality clash and it would lead to problems later on down the road. I’ve had to deal with this multiple times, and those players ended up leaving on their own anyway. It isn’t just chemistry that we look at, but skill checks are also conducted to see what their up times and DPS output is like on a regular basis in a raid environment. If they have difficulty with Defile or Frost Bombs or any of that fun stuff, they generally don’t make it past week 2.

And then there’s the “difficult” player.

They’re the ones who just can’t seem to let things go or continue to make life difficult. They question your loot policies and offer strong suggestions even after agreeing to them in the first place. Or perhaps they offer the raid leader and half the raid personal tips on increasing DPS and better performance the first time they’ve ever been to an encounter. Normally, I welcome advice and feedback like the next guy. But I make it known that it should be done on our forums, not during the raid when we’re 3 seconds away from a pull.

It’s always been my personal belief that a new player should never offer unsolicited advice in the first few weeks of their time in the guild. Only until after they get accustomed to their surroundings should they start volunteering any knowledge. At least, not unless its a really good idea that would virtually guarantee a kill on a boss.

Nevertheless, I’m still on the lookout for more players for the present and for the future. It’s going to be challenging to find someone that fits the mold of what I’m looking for, but I know they exist. I have them in the guild already. Heh, it’s funny looking back at all these predictions of having a fail guild that wouldn’t really get far or that would implode. I suppose that will happen after a heroic Lich King kill or Halion or something.

I’m working on a post at the moment revolving around men and raiding. There’s been lots of posts recently about the whole feminism thing and while I respect and understand it, I wanted to write about male raiders and how motivated, angry men can go out and kill bosses. It’ll be an interesting case study, I’m sure.

Behind the Scenes: Loot Council

This might end up being one of the longest and most in depth posts you’ll ever read here about the loot council system. I tweeted a couple of weeks ago asking if people would be interested in an example of what happens to go on behind the scenes when loot is being decided. A resounding number said yes!

Took me about 7+ hours to conceptualize, write, and edit this one. Thanks to my guys for their help and suggestions.

What is loot council?

It is basically a group of players who decide which items go to which player when they drop in a raid. And before you say anything, yes it is entirely prone to favoritism. And yes, it is possible for it to be corrupt. Keep in mind though, the effectiveness of loot council is entirely dependant on your loot council. If they are nothing more than sniveling, selfish players who award loot only to themselves, then yes that is a problem. But if your loot council has progression first and foremost in mind, then it’ll work out in the end.

It’s not about being fair

A lot of players make the case that it isn’t fair.

You’re absolutely right.

Loot council is not designed to be fair.

In fact, it is far and away the worst system when it comes to fairness. Fairness is going to very by player and by situation. If a really awesome trinket drops, does it go to the new player who’s still using that 219 trinket who just joined the guild? Or does it go to the veteran who wants to replace his 264 trinket with a slightly upgraded version? Strong cases could easily be made for both. You could argue that that the new player would benefit the most from it as its the biggest upgrade for him (and consequently, overall raid DPS would increase). On the other hand, it could be used as a reward for the veteran for his consistent attendance and performance and that he deserves it (and has a higher chance of it sticking around in the guild as opposed to someone taking it and leaving).

When I pick out my council, I give them free reign on names and selections. They can only pick from the players who have listed themselves. They don’t have to give reasons for their judgments. Ultimately though, the one criteria I instill upon them is to do what’s best for the guild. If it means awarding a freshly minted player who just joined the guild with a trinket, that’s okay. If it means handing it off to a veteran, that’s okay too.

Every case is unique. We don’t operate on precedent because we can’t afford to “handcuff” ourselves in that manner.

Who is on it?

I try to maintain a fairly balanced class composition on the LC. It looks something like:

1. Healer
2. Tank
3. Melee DPS
4. Ranged DPS
5. Other (Usually another ranged DPS, but it varies)

For me, the two criteria it takes to sit on it are both:

a) Basic knowledge of other classes and what’s desirable stats for them
b) Actually wanting to be on it

A surprising number of players I’ve approached over the 2 years have said they were hesitant to sit on it because they weren’t sure if they wanted that pressure or that power. I don’t want a player that screams “PICK ME PICK ME PICK ME”, I try to go after players who are willing to do it but are fine if they don’t.

If there’s some sort of bias detected, that council member is restricted from voting. For example, if someone’s fiancé or girlfriend or brother is up for an item, that council member would not be allowed to say anything. They can provide advice or notes, but that’s it. When that happens, an officer steps in temporarily and takes their spot. The same thing happens if it’s an item that a loot council member wants: They’re not allowed to vote (unless they pass). We try to minimize the obvious biases as best as possible.

Confused? Not every loot council member is an officer, that’s why an officer can periodically make a decision to fill in.

Loot council usually rotates after a month to several months depending on a number of things (Where we’re at in progression, boredom, “freshness” factor, etc).

Members have a say too!

In 80% of the loot decisions, we don’t actually have to come to a ruling. Back when we formed, Syd and I added a slight twist allowing our members to decide if something truly is an upgrade for them or not. Check out my macro:

LOOT OPTIONS
Int = You want and is a main spec upgrade
Pass = You want it, but can afford to wait or will not be using right away
Off = Off spec item
Say nothing = No interest in item

Yes, it’s tiered. Saying Interested signifies immediate desire and that it’s usable. Saying pass means you want it, but you won’t be able to use it until you get another piece of gear (like hit rating adjustments) or its a relatively minor upgrade (going from a 251 level item to a 264).

Anyway, I’ll give you a few of the loot scenarios and some of the decisions that I made. Keep in mind, there’s 5 of us. When someone says they want something though, we’ll ask them to link the current item that they wish to replace.

Give you an example:

[Coldwraith Links] has dropped.

Loot Master: 5
DPS warrior: Int [Vengeful Noose]
Loot Master: 4
Death Knight 1: Int [Coldwraith Links]
Death Knight 2: Int [Coldwraith Links]
Loot Master: 3
Loot Master: 2
Death Knight 3: pass
Loot Master: 1
Ret Pally: pass
Loot Master: -

Right off the bat, we’ll strike Death Knight 3 and our Ret Pally off the list. They both want it, but for whatever reason, they’re willing to wait or not able to use it (or are just being generous because maybe they’ve gotten a bit of upgrades that week). This case is one of the tougher ones we’ve had to deal with because all 3 partys’ could make a strong case for themselves.

But it’s easy in that since any of them could use it, the whole guild would benefit anyway regardless of who got it. I’m thinking big picture at this point. If memory serves, I think we gave it to Death Knight 2 because Death Knight 1 had gotten something earlier that night or that week. Honestly, it was a coin toss between the Death Knight and the Warrior.

Let’s do a tier example.

Conqueror’s Mark of Sanctification

Holy Priest – Int (42 badges) – Has no tier piece
Shadow Priest – Int (33 badges) – Has 1 tier piece (Shoulders), 251
Prot Paladin (off tank) – Int (60 badges) – Has no tier piece
Warlock – Int (60 badges) – Has 1 tier piece (Legs), 251
Ret Pally – Int (55 badges) – Has 1 tier piece, (Shoulders) 264

Let’s travel back in time a few months where tier tokens were still relatively new and not many players had tier pieces equipped yet. When it came to tier, we looked at factors like the amount of Emblems they had. We also wanted to know if they already had the 251 level tier pieces. We also had a quick chat with the players to really figure out which set bonuses were okay and which set bonuses were jaw droppingly awesome. Our mindset with tier is that we knew it would be a constant drop rate. We wanted to try to spread it out as much as possible. It was up to the raiders themselves individually to do dailies or whatever they could to get as much Frost Emblems as they could. Over a span of several weeks, our accessibility to tier would increase anyway. It was our job to determine who got what tier first.

Keep in mind, at the time Saurfang was the only boss who dropped tier at the time.

The first thing we looked at was how quick the token could be spent and used. The Shadow Priest would have been able to upgrade their tier shoulders immediately. The Holy Priest would need another week or two to purchase the 251. The Prot Paladin would also benefit and has not bought any tier yet. The Ret Pally already received one from the week before, striking her from the list. It would’ve been a tough call between the Warlock and the Prot Paladin. For me personally, I would’ve awarded it to our Warlock. It gives him immediate access to a 264 piece and a 2 piece with the shoulders.

Conqueror would drop again and it would’ve been pretty easy to “map” out the next few drops anyway.

Phylactery for the Nameless Lich (heroic)

Loot Master: 5
Shadow Priest: Int Phylactery of the Nameless Lich
Loot Master: 4
Warlock: Int Muradin’s Spyglass
Mage: Int Eye of the Broodmother
Loot Master: 3
Loot Master: 2
Loot Master: 1
Shadow Priest: pass
Loot Master: -

Here’s some background information. Both the Warlock and the Mage joined the guild the same day. The Shadow Priest has been around for 9 months as a regular raider. Our Shadow Priest notices the trinkets the other two are using and realizes it would be a better upgrade for the other two and decides to withdraw his name from consideration. Seeing as the Mage and Warlock are new and that extensive notes have been taken so far on their performance. The Warlock has been performing extremely well with top 5 finishes on most boss fights. The Mage is about average to below average (10th-15th with massive fluctuations). Unfortunately, the Warlock was mind controlled on Blood Queen because his target had already been bitten. In terms of drops, the Warlock had received no items that night and the Mage received both a Vanquisher token and a neck upgrade (both immediately used).

It’s now down to the battle of the recruits.

This is one of those “investment” type calls. Who are we most likely to keep? Who is most likely to go? We don’t know. It’s difficult to gauge that especially on a day 1 (a little easier after week 1). Do we give it to the Warlock as a reward so far for his efforts (except for the blown bite)? Or do we give it to the Mage to escalate his gear further? We’re aware that his DPS isn’t as high as the rest and it would really bring it in line. But he already received two items that night.

Those were just some of the questions that ran through my head. Ultimately, the Phylactery would’ve been an upgrade for either of the two. And for me, I would’ve sided with the Warlock just for the sake of even distribution.

Heroic Solace of the Defeated

Holy Priest – Int – Heroic Althor’s Abacus, Glowing Twilight Scale
Disc Priest – Int – Talisman of Resurgence, Glowing Twilight Scale
Resto Shaman – Int – Heroic Althor’s Abacus, Purified Lunar Dust
Resto Druid – Int – Ephemeral Snowflake, Heroic Althor’s Abacus
Resto Druid 2 – Int – Ephemeral Snowflake, Talisman of Resurgence
Holy Paladin – Int – Sliver of Pure Ice, Althor’s Abacus

Let’s try some healing trinkets. They are one of the biggest headaches in the game due to the number of players that want them when they drop. For me, when a player gets two powerful trinkets, I cut them off for the rest of the expansion. Again, I want to minimize the number of wasted drops. No point for us giving a trinket to one person only for them to replace it the week after when another player also could have benefited from it.

Here’s the information:

The Holy Paladin is entering finals for law school. He’s already declared that he will not be able to show up for the next 3 weeks. The Resto Druid received his Abacus earlier that week.

Ugh, tough decisions. The Holy Priest is just being plain greedy, so he gets struck. He’s already using trinkets that will last him the length of the expansion (probably that Matt guy who wants it, greedy bastard). The Holy Paladin could also put it to good use, but it won’t be effective for the next 3 weeks. The Resto Druid already got something that week, he’s out. Resto Druid 2 missed out on 2 straight progression raids without letting anyone know. Now it’s down to the Disc Priest and the Resto Shaman.

Looking across the board and seeing how everyone (and their mother) seems to already have an Althor’s Abacus, I’d award it to the Resto Shaman. The Disc Priest could benefit from an Abacus or a Solace. The Resto Shaman could use the Solace and then be done for trinkets for the expansion. It’s a narrow decision, but it ultimately gets awarded to the Resto Shaman because the Disc Priest trinkets could be completed with any of the 2 above options.

Final thoughts

Generally, most items take seconds to resolve. The ones that take the longest end up being:

• Weapons
• Trinkets
• Rings

Those take the longest because many classes have vested interest. Look at an item like the Ring of Rapid Ascent. It’s one of the top items by practically everyone (casters and healers).

Granted, we do make mistakes. For every 4 or so good loot decisions we make, there’s a bad one that bites us in the ass. A Glowing Twilight Scale was handed off to a Paladin because no other healers wanted it at the time. He left after 2 weeks. We passed a Deathbringer’s Will to a feral Druid who had been a long standing member of the guild before he departed to try his hand at a higher progression guild. Since the inception of the guild, we’ve had over 115 players contribute to the success of our raids and for various reasons, they have dropped out and retired (Getting married, moving, getting yelled at by SO for too much WoW time, school, work, etc).

I have never had a single player leave and cite the reason for their departure as “unfair loot system”. We have a strong recruiting process and players that (we think) are self-centered when it comes to drops don’t usually make it past week 1.

It takes a dedicated and unique organization to make this loot system work. Everyone needs to be onboard with it and absolutely must buy into the system. That’s the reason it works. It’s because players understand it isn’t always about loot.

In the event the council is evenly split or unable to come to a decision (say an item benefits 4 people on the council and they all want it), then any officers present will make the call. If it’s a 5 way split (which rarely happens), another officer is asked to make a pick so that it becomes a 2-1-1-1-1 decision. Lastly, for anything that cannot easily be decided, I invoke what’s called the Matt’s a loot whore clause. It usually happens if there’s a number of loot council players or officers who are either absent or unable to vote. If that occurs, I make the decision regardless of whether I can vote or not. If I’m not present, that falls to the raid leader, then the main tank, and on down the chain of command until its resolved. 

Remember, we have a raid to run and bosses to kill. We can’t spend all that time debating. Unless it’s a Deathbringer’s Will, it’ll drop again.

We’re not completely infallible. Just like referees, we make bad calls too. But hey, this system isn’t for everyone. But it definitely works for us (we took down heroic Putricide last week on 25 man, and that guy was a nut case).

While I suspect a number of you won’t agree (and will continue to disagree) with this system, I hope this post has at least shed some light on how a guild could do the job. I know of a guild where a Shaman immediately LC’s mail gear to himself for all 3 specs. It’s unfortunate that cases like that happen, but they do exist. I wanted to write this to illustrate that not every guild or loot council is corrupt (at least, not intentionally).

Cataclysm: Spammable Body and Soul? Sure!

Discipline talents got slight revamps. There are two big things that jumped out at me when I logged in earlier in the evening.

• Soul Warding moves to tier 2
• Borrowed time returns

Moving Soul Warding up to tier 2 opens up some interesting speccing options as Discipline. Previously, it was thought that Archangel and Evangelism was required in order to advance deeper in the tree (to me, that didn’t make logical sense). Now it looks like Priests have two routes they can go when progressing. You can pick up Improved Inner Fire and Soul Warding to get past (and I predict that being the optimum raid spec) or you select the Archangel and Evangelism combination (useful for either leveling or powering through older raid content).

If Archangel and Evangelism were in the game right now, I’d dual spec into them for sure. Just being able to power through certain farm bosses in ICC or 5 mans gives us a little bit more of something to do. Think being in Icecrown gear and tackling ToC or Ulduar on normal.

Can’t Holy Priests get Soul Warding?

It certainly looks that way.

With Soul Warding at tier 2, Holy Priests will want to snag it at max level. And who wouldn’t? Being able to cast a massive amount of Body and Soul’d shields on assorted players? Multiple sprint buffs? Hell yeah!

But there’s a problem so don’t get too excited about the prospects. As Holy, you don’t get access to Rapture which offers some mana return when your shields get punctured. This means it will be an increasing drain on your mana so you’ll need to Body and Soul your targets wisely. Remember, we’re supposed to be using out mana intelligently in Cataclysm.

All I know is, between Life Grip and Body and Soul, there will be zero reason for anyone to die in a fire now.

Also, losing internet connection at 12 AM sucks when you have a post ready for immediate publishing. Sad panda.

Configuring the Healing UI: What’s on Your Wishlist?

You can see elements of the default healing UI in place in a recent post. A number of you asked what the configuration window for it was like.

Don’t laugh.

Here it is.

Yeah, that’s it.

I should also add that it’s certainly possible to drag it the frames around. I can’t seem to find a way to lock it but maybe that’s a user error.

You’ll notice a c heck box that says Keep Groups Together.

Unchecked, it allows you to sort groups by role, group or name.

Now I don’t expect the default interface to outright replace addons like our beloved Vuhdo or Grid. But I do believe there are some aspects of it that could use additional improvement. It’s important to discern between must have and nice to have but can probably heal without it type changes.

• I’ve already mentioned the need for clearer debuffs to appear on the frames
• Resizeable bars would be excellent to have because not everyone plays on the same setup
• Customizable energy bars. I don’t need to see rage, focus, or energy bars but I do need to see mana bars of other players (healers specifically)

What about you? What would you like to see added? What do you think is important to have on your healing UI? What can you get away without having?

Cataclysm: The updated healing UI

Spoiler warning (As if the title didn’t give it away)

Check out the updated default healing UI. Yes, this is the default UI. As in, the interface you get without any customization whatsoever. I queued randomly into Blackrock Caverns (took a while, but I managed to get in).

What you see right now is actually the raid frames, not the party frames. I didn’t switch to party frames yet (I prefer my raid UI for everything and this is as close as I can get to it). First thing you’ll see is that the top left of each player has a little role icon.

Never again will I ever see the question “Who are the tanks?”

At least, I hope.

And yes, the red frame highlight shows who currently has aggro.

Yellow frame shows who I currently have selected. You can also move the frames around. I haven’t found out how to lock it in place yet.

Now we’ve got some more action going on here. The healing combat text hasn’t changed much. My personal Renews appear on the bottom right. Haven’t shielded anyone yet.

If you look carefully at our tank, you can see a Frostbolt icon on the bottom left. I almost missed it. Things like debuffs that can be removed need to be made a lot more noticeable.

Green bar shows approximate incoming heal amount.  I don’t know if that’s before or after any type of Mortal Strike debuffs or healing buffs.

That’s it for shots since I’m too busy trying to keep the group alive (Prayer of Healing was the next spell cast, believe me).

Then we wipe because I cast Guardian Spirit on the wrong Pally when some Ogres and stuff wander into us.

EDIT – Back in. Here’s more:

Something that needs to improve on is the dispelling interface. It’s really hard to notice. You have to mouse over it in order to see what type of debuff it is. In the shot below, you can see a little red skull icon on the top right denoting a disease. The actual disease icon is then on the bottom left where you can mouse over and see what it actually is.

I think a better solution would be to fill the entire player frame with the appropriate dispel color which states what type of debuff it is.

For example, if I get  hit with a Frostbolt, my background color could fill with a gradient blue which overrides my normal class color of white. That would make it extremely obvious I have a debuff. The actual debuff icon could still be on the bottom left.

Definitely very cool though.

Thoughts? If this continues to get developed and streamlined further, I might not have to use custom raid frames anymore.

Circle of Healing Podcast Site is Up

The site for the priest centric healing podcast is now available. Head on over to the Circle of Healing Podcast page. You’ll find out more about the players behind the voices along with archived episodes.

And yes, episode 3 is now available.

Apparently, we’ve got some reviews on our iTunes page. I have no idea  how to find it. I’ll fiddle with it later. Feel free to leave some feedback for us. No guarantees, but at least we’ll read it. If there’s anything you’d like the Circle to address, email it to Questions@circleofhealingpodcast.com.

One thing I do want to clarify is that a number of listeners have expressed concern that it’s a little overloaded on priests.

Well, yeah.

It is going to be biased for healing priests because we’re all priests. We’ll try to make an effort to include material that’s of interest to every healing class. Ultimately, Dawn is the director and producer. I know if she wanted to form a pure healing podcast, a different team would’ve been assembled.

It’s a healing podcast with some emphasis for us Priests.

I’m there just to be the eye candy (or ear candy?)

Enjoy!

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